Saturday, April 25, 2020

WordPress FAQ How to Add an FAQ Section to Your Site

Adding a Frequently Asked Questions (FAQ) section to your WordPress website will help answer any common questions, problems or concerns your audience may have. A WordPress FAQ section should be the first point of call for your sites visitors, and it can be an excellent way to connect with your audience and deal with their needs. It will also save you time answering countless emails that all contain the same questions.In this article, youll learn how to add an FAQ section to your website using the free  Quick and Easy FAQs plugin. Well cover how to:Install Quick and Easy FAQs.Write the questions and answers for your FAQ section using the Quick and Easy FAQs Editor.Create groups of FAQs.Display an FAQ section in three different layouts on your website.After reading this article, youll know exactly how to create a user-friendly FAQ section at your site. Quick and Easy FAQs Author(s): Inspiry ThemesCurrent Version: 1.2.4Last Updated: July 1, 2019quick-and-easy-faqs.1.2.4.zip 90%Ra tings 95,394Downloads WP 4.6+Requires Quick and Easy FAQs is a free plugin that lets you:Add an FAQ section anywhere on your site using a shortcode.Choose from different styling options to make your FAQ section match your sites design.Heres how to use it to get up and running with your WordPress FAQ section.Installing Quick and Easy FAQsBecause Quick and Easy FAQs is listed at WordPress.org, its easy to install on your website:Go to  Plugins Add NewSearch for  Quick and Easy FAQsClick  Install NowClick  Activate after WordPress installs the plugin for youSetting up Quick and Easy FAQsOnce the plugin is installed, you can use the Quick and Easy FAQs editor to start writing your questions and answers.Writing the questions and answersFrom your WordPress dashboard menu, select FAQs Add  New.  A new page entitled Add New FAQ will now open. Here you can create your first frequently asked question. Type the question in the Title box. Then write the answer in the content a rea below.Once you are happy with your FAQ, select Publish.  To write additional questions, just repeat the same process. You can always find a full list of all your questions and answers by clicking on  FAQs in your WordPress dashboard menu.Creating an FAQ groupIf you have a lot of FAQs, you might want to group them into different sections so that:You can use different FAQ lists on different pagesYour visitors can more easily find questions that address certain areasTo create an FAQ group, go to  FAQs Groups:Give your group a name, a relevant slug, and a description. Then click Add New FAQ Group  at the bottom. You can repeat the process to create multiple groups.Assigning an FAQ to a groupTo assign an FAQ to a group, you will need to individually edit each FAQ that you have created. To do so, click FAQ from the WordPress menu. Select the FAQ you would like to add to the new group and then click on Quick Edit.Here, under FAQ Groups, you can select the appropriate group and then click Update.Alternatively, for each new FAQ you create, you can immediately add it to a group from within the FAQ Editor by using the  FAQ Groups option on the right side:Displaying a WordPress FAQ section on your websiteOnce youve finished adding your FAQs, the next step is to actually display them on your site so that your visitors can read them.To do this, you can use a shortcode to add FAQs, or an FAQ group, in three different layouts†¦List StyleToggle StyleFilterable Toggle StyleYou can find all the shortcodes variables at the  Quick and Easy FAQs plugin page, but well also show you some of the most common uses below.Displaying an FAQ section in a List StyleTo insert your FAQ, you just need to add the  [faqs]  shortcode to any post, page, or text widget:The default [faqs] shortcode uses the list style. A user can click on any question and will then be taken down the page to the specific question and its answer.Other List Style shortcode options includeClick here to see shortcode optionsTo display all FAQs, but separated by groups, use the shortcode [faqs grouped="yes"].If you want to show just one group, use the shortcode [faqs filter='group-slug']Or, if you want to show a number of specific FAQ groups, use the shortcode  [faqs filter='group-slug,another-group-slug']Displaying an FAQ section in a Toggle StyleA Toggle Style creates a professional looking FAQ section. Here a user can toggle between the questions and answers, easily viewing all questions and opening each answer when needed.Here are the four shortcode options for displaying an FAQ section in a Toggle Style†¦Click here to see shortcode optionsDisplay all FAQ  [faqs style='toggle']Show all FAQ but separated by groups [faqs style='toggle' grouped='yes']Show just one particular FAQ group [faqs style='toggle' filter='group-slug']Display more than one specific group [faqs style='toggle' filter='group-slug,another-group-slug']Displaying an FAQ section in a Filterable Tog gle StyleUsing a Filterable Toggle Style layout is a good option if you want to display more than one FAQ group, especially when each group also contains a large number of FAQs.Groups are kept separate, so users can switch between groups, as well as toggle between questions and answers. This ensures your FAQ section remains organized, providing a user-friendly layout.To display your FAQ groups in a Filterable Toggle Style, add the [faqs style='filterable-toggle'] shortcode  to the appropriate page or post.Final thoughts on how to add a WordPress FAQ section to your siteAs you can see, Quick and Easy FAQs is an extremely useful plugin.   This solution gives you a range of options for how your FAQs are grouped and displayed, which makes it easy to create FAQ sections that cater to your websites individual needs.For a more comprehensive solution, you also might want to consider adding a knowledge base to WordPress.Have you used a different WordPress FAQ plugin that you would like t o recommend? If so, please share your thoughts in the comments below How to create an FAQ section on your #WordPress site for free. #tutorial